We appreciate that you are eager to obtain your order as soon as possible, and all orders are dispatched with a courier delivery service within 1 working day (24 hrs). Please note that our working hours are Sunday to Thursday from 9:00 to 18:00 and Saturday from 9:00 to 15:00. In most cases, if you are in a UAE capital city, you shall receive your order in maximum of 2 business days from dispatch. It will take 1 extra day in other smaller cities or far areas.
We might take 1 or 2 extra days to dispatch orders during Sale period.
If one or more of the items you have purchased are out of stock, please note that your entire order is on hold until the out of stock items are available. We cannot ship orders partially, so please order them separately if you want those products to arrive immediately.
If you have particular delivery requirements, please feel free to let us know so we can arrange a special delivery.
All orders AED 200 and above get FREE DELIVERY.
For orders under AED 200 the delivery charge is AED 19.
Same Day delivery is available for Dubai if you place your order in a working day before 14:00. The cost is AED 40 for all orders. If you need this service, please contact us via phone or WhatsApp at +971 58 590 5103 .
We reserve the right to cancel or refuse to accept any order placed on the basis of incorrect information regarding pricing or availability.
If a product is received in a damaged condition, unpacking should cease, and the customer should immediately contact our team via our website www.spectrababy.ae contact form, phone or WhatsApp contacts provided on the website. Any shipping damages should be reported within maximum 24 hours from delivery.